Ocean Breeze Splash land-cooling water bed
Testimonials Section
I was really skeptical cause my pit is a heavy chewer and I thought he would destroy it in no time. But it's been half a year and there wasn't a single leak! I like that it cools him down, before this bed he refused to lay on beds I purchased for him and just laid on the floor all afternoon. It's also very convenient to clean the bed if it gets dirty. 100% recommend
My dog loves this DogPlayBox water bed SO MUCH. She enjoys chilling on it for hours and when she feels playful she just tries to burrow in it. Yet after 2 months the bed is still holding strong! The fact that there is water inside seems to entertain her. She also loves when I refill it with colder water, as we live in Arizona and it's super hot here this time of the year!
1. 1x DogPlayBox Cooling Water Bed
2. 1x Pump to inflate the outer layer of the Water Bed - Free Gift Today Only
3. Only today, we also include a free mystery gift with every order.
P.S.: Your dog will love it!
Your Dog's New Favorite Spot
We all had this one same situation you buy a brand new bed for your dog, place it in their favorite spot and...they just ignore it and prefer sleeping on the floor! That's because dogs get overheated easier than us, humans and prefer cold surfaces in the warmer part of the year. That's why we decided to create Cooling Water Bed that will quickly become your dog's favorite spot. You fill it with water of the desired temperature to keep your pup cool naturally without toxic gels and questionable 'cooling fabric' products that you see online, as half of them don't even work! Dogs also LOVE to snuggle and relax on the bed for hours on end. And if your dog tends to destroy things don't worry, as we made our water bed extra durable to prevent any leaks!
Ultimate Cooling Haven
The Cooling Water Bed is super easy to set up - you just fill the outer layer of the bed with air (Pump included in the package) and after that fill the center with cool water. Place the bed inside or outside the house and watch your pup go crazy with it! It has a unique surface that creates gentle waves when the dog lays on it. These little movements calm the dog down, almost like being rocked to sleep. Most of our clients say that their dogs absolutely love it - they relax faster and stay calmer. The Water Bed also has an inner protective layer that helps keep it free from bacteria and mold.
Easy Care, Lasting Comfort
The Water Bed is designed for easy care in case of any accidents - it features a stain-resistant surface that's easy to wipe clean, leaving it looking as good as new. The Cooling Water Bed is very compact when disassembled, so it won't be a headache to find storage for it. Just drain all the water and air out of the bed and you are done! It is made with durable and scratch-resistant pet-safe materials and is built to last while providing your dog with long-term comfort. Your dog truly deserves the best. So why not make it happen?
Shipping Policy
Each of our customers is extremely important to us, and we strive to ensure that their orders are delivered quickly and efficiently. The accompanying image depicts the journey of your purchase, starting from payment to final delivery.We currently only support delivery to the United States, please understand.The order cut-off time will be 11:00 PM China Standard Time (Shanghai).
After your payment is authorized and verified, you will receive a confirmation email to let you know your payment has been successfully processed.
Order Processing:
We typically process orders within 1-3 business days.
Shipping:
We deliver your goods by commercial courier. Once your order is processed and shipped, you can expect your package to arrive within 10-15 business days. You will receive an email with a tracking number so you can track the progress of your package. Please be aware that we charge a shipping fee of $7.99 if the total order amount is less than $79. Orders totaling $79 or more will receive free shipping.
Order Tracking:
Once your order has been shipped, you will receive an email containing your tracking number. To track your order, simply click on the Track Order link in the email. However, please note that tracking updates may experience delays due to circumstances such as severe weather, strikes, or peak season delays. If you need assistance or have any questions about tracking your order, please feel free to contact us via email.
Delivery:
The delivery time frame includes both order processing and shipping time. For example, if you order a coat, it will take 1-3 business days for processing and an additional 10-15 business days for shipping, meaning you can expect your order to arrive within 11-18 business days in total.
Our system will automatically select the most suitable delivery logistics based on factors like the sales platform, product size, and weight. If your order includes a PO Box address, the system will check if the selected delivery logistics can deliver to a PO Box. If not, we will contact customer support to either update your address or cancel the order.
Important Note:
Our orders only include the product price and shipping fees. Customers are not required to pay any additional import fees, duties, or VAT (Value Added Tax).
The Zoniyo customer service team can be reached at :
E-mail : service@zoniyo.com
The service hours are Mon - Fri 09:00-18:00(UTC+8).
Return & Refund Policy
Zoniyo Return Policy
Zoniyo offers a 30-day return or exchange policy from the delivery date for most products. Customers are responsible for contacting their nearest post office to arrange for return shipping or to drop off the item(s). The refund for shipping costs will be determined based on the reason for the return. If the return is due to an error on our part, we will cover the return shipping cost. If the return is due to customer preference, the shipping cost will not be reimbursed.
If a customer receives incorrect or damaged items, they should contact customer service immediately with clear photos of the items. The Zoniyo team will assist with a replacement or refund, depending on the specific situation. Customers must contact Zoniyo for the return address before sending back any products.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Return Requirements
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Items without quality issues: Zoniyo requires the return of unworn, unwashed, undamaged items with their original tags and packaging.
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Approval required: Before returning an item, customers must seek approval from Zoniyo’s customer service team.
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For defective or incorrect items: Customers should provide clear photos of the issue and contact customer service for a return address.
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If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
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If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Eligible Reasons for Return or Refund
Customers are eligible for a return or refund under the following circumstances:
- Receiving incorrect or damaged items.
- Receiving a faulty item.
- Disliking the item(s) (Note: For returns due to customer remorse, Zoniyo will not reimburse the return shipping costs).
To facilitate the return process, customers must contact customer service with the following information:
- Order number
- SKU number/product name
- Reason for return
Zoniyo’s customer service team will respond within 24 business hours. Customers will need to provide a return tracking number and valid return receipt. Once the returned items are received by Zoniyo, a refund or exchange will be processed.
Return Shipping Instructions
- Do not send your return package to the sender's address listed on the package. You must use the return address provided by Zoniyo’s customer service team.
- Ensure no non-Zoniyo items are included in the return package.
- Keep proof of the tracking number when returning the package, as Zoniyo is not responsible for any lost or stolen return shipments.
Refunds may take up to 7 business days to process, depending on the payment provider’s processing times.
Special Cases
- Damaged or defective items: If the damage or defect is caused by Zoniyo’s production or during shipping, we will offer a full refund.
- Order cancellation: If an order is canceled within 24 hours of purchase or before shipping, the customer will receive a full refund.
- Lost parcels: If a parcel is lost in transit, Zoniyo will issue a full refund. If the customer provides an updated address, they will be responsible for reshipment costs. Customers who provide an incorrect address and fail to contact Zoniyo for an address change will be responsible for any losses.
- Used or stained items: Returns with visible use, makeup, animal hair, deodorant, perfume, or similar stains may not be refunded.
Return Labels
- For defective products: A return label will be included in the package if the product is incorrect or damaged by the carrier.
- For customer remorse: If the customer no longer wants the item or ordered the wrong product, a return label will also be included in the package.
The Zoniyo customer service team can be reached at :
E-mail : service@zoniyo.com
The service hours are Mon - Fri 09:00-18:00(UTC+8).
